The
limited warranty set forth below is given by Canon U.S.A., Inc. and
Canon Canada, Inc. (collectively "Canon") with respect to the Canon
imagePROGRAF Large Format Printer packaged with this limited warranty
and Canon branded accessories and options designed for use with the
imagePROGRAF Large Format Printer (collectively, the "Product"). Canon
warrants the Product to be free from defects in workmanship and
materials under normal use and service for a period of one (1) year
after delivery to the original purchaser ("Purchaser") by Canon or its
authorized dealer. During the relevant warranty period, Canon shall, in
its sole discretion and without charge, repair or replace any defective
part with a new or comparable rebuilt part or replace the Product with
a new or rebuilt Product. Warranty replacement shall not extend the
warranty period of the defective Product. This warranty shall not
extend to consumables, such as paper, ink cartridges and print heads,
as to which there shall be no warranty or replacement.
You must call the appropriate number below for remote diagnostic assistance for operation and support of the Product:
In the United States:
Your local Service Provider; or call
1-800-423-2366, Monday through Friday, from 8:00 a.m. to 8:00 p.m. ET.
In Canada:
Your local Service Provider; or call
1-800-OK-CANON, Monday through Friday, from 9:00 a.m. to 5:00 p.m. ET.
You must cooperate with Canon in remotely diagnosing the Products
malfunction. Canon may attempt to correct the malfunction remotely,
with your assistance. If Canon cannot fix your Product's malfunction
through remote diagnostics, Canon shall schedule an on-site service
call by an independent authorized Canon Service Provider (the "Service
Provider") or Canon will send you a replacement part for any defective
user replaceable item. You will be charged at the then-current service
call rates of Canon or the Service Provider if the defects in the
Product are not covered by this limited warranty, or if the applicable
warranty period for the Product has expired or warranty coverage has
not been sufficiently established by appropriate documentation.
This warranty shall only apply if this Product is used in
conjunction with compatible computers, peripheral equipment and
software, as to which items Canon shall have no responsibility.
NON-CANON BRAND COMPUTERS, PERIPHERAL EQUIPMENT AND SOFTWARE WHICH MAY
BE DISTRIBUTED WITH THE PRODUCT ARE SOLD AS IS, WITHOUT WARRANTY OF ANY
KIND BY CANON, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. The sole warranty, if any, with
respect to such non-Canon brand item is given by the manufacturer or
producer thereof.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR PERFORMANCE OF THE
PRODUCT. NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED
ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE
PRODUCT SHALL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN
ON ANY USED PRODUCT.
THIS WARRANTY SHALL BE VOID AND OF NO FORCE AND EFFECT IF THE
PRODUCT IS DAMAGED AS A RESULT OF (A) ABUSE, NEGLECT, MISHANDLING,
ALTERATION, ELECTRIC CURRENT FLUCTUATION OR ACCIDENT, (B) IMPROPER USE,
INCLUDING FAILURE TO FOLLOW OPERATING OR MAINTENANCE INSTRUCTIONS IN,
OR ENVIRONMENTAL CONDITIONS PRESCRIBED IN, CANON'S USER'S GUIDE OR
OTHER DOCUMENTATION FOR THE PRODUCT, (C) REPAIR BY OTHER THAN SERVICE
REPRESENTATIVES QUALIFIED BY CANON WHO ARE ACTING IN ACCORDANCE WITH
CANON'S SERVICE BULLETINS (D) USE OF SUPPLIES OR PARTS (OTHER THAN
THOSE DISTRIBUTED BY CANON) WHICH DAMAGE THE PRODUCT OR CAUSE
ABNORMALLY FREQUENT SERVICE CALLS OR SERVICE PROBLEMS OR (E) USE OF THE
PRODUCT WITH NON-COMPATIBLE COMPUTERS, PERIPHERAL EQUIPMENT OR
SOFTWARE, INCLUDING THE USE OF THE PRODUCT IN ANY SYSTEM CONFIGURATION
NOT RECOMMENDED IN ANY USER'S GUIDE OR OTHER DOCUMENTATION FOR THE
PRODUCT. NOR DOES THIS WARRANTY EXTEND TO ANY PRODUCT ON WHICH THE
ORIGINAL IDENTIFICATION MARKS OR SERIAL NUMBERS HAVE BEEN DEFACED,
REMOVED, OR ALTERED.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR
CONTAINED ON THE SOFTWARE DISKETTES OR CDROM'S ENCLOSED WITH, OR
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH
OR FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE
SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE
SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH,
INCLUDING ANY LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON
IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL
INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR
PROFIT, FAILURE T0 REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR
SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE
CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY
SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES
ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND
PROPERTY OF THE PURCHASER OR OTHERS, ARISING OUT OF THE POSSESSION,
USE, MISUSE OR INABILITY TO USE THE PRODUCT SOLD BY CANON NOT CAUSED
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
PURCHASER, AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Service Provider with
all necessary documentation and will become the property of Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
CANON U.S.A., INC.
One Canon Plaza
Lake Success
New York 11042-1198
CANON CANADA, INC.
6390 Dixie Road
Mississauga, Ontario L5T 1P7
Canada
Canon USA's period of limited warranty coverage for the PF03 print-head:
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon")
warrant the imagePROGRAF Printhead packaged with this Limited Warranty
(the "Printhead") to be free from defects in workmanship and materials
under normal use and service, for a period of one-year after delivery
to the original purchaser of the Printhead or while the Head Lot Number
under the “Status Print” display has a last digit of "a" 1,
whichever comes first. During the relevant warranty period, Canon
shall, in its sole discretion and without charge, repair or replace any
defective Printhead with a new or comparable rebuilt Printhead.
Warranty replacement shall not extend the warranty period of the
defective Printhead.
To arrange for warranty services by Canon please call:
In the United States:
Your local Service Provider; or call
1-800-423-2366, Monday through Friday, from 8:00 a.m. to 8:00 p.m. ET.
In Canada:
Your local Service Provider; or call
1-800-OK-CANON, Monday through Friday, from 9:00 a.m. to 5:00 p.m. ET.
If the Printhead malfunction is not covered by this Limited Warranty
or the applicable warranty period has expired or has not been
sufficiently established by appropriate documentation, you will be
charged for a replacement Print Head at the then current cost
established by Canon.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS
REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING
TO THE USE OR PERFORMANCE OF THE PRINTHEAD. NO OTHER EXPRESS WARRANTY,
CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON,
FIRM OR CORPORATION WITH RESPECT TO THE PRINTHEAD SHALL BIND CANON OR
ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED PRINTHEAD.
This warranty shall be void and of no force and effect if the
Printhead is damaged as a result of (a) abuse, neglect, mishandling,
improper cleaning, unauthorized repairs or alteration of the Printhead,
or a Product in which the Printhead is incorporated, electric current
fluctuation, or accident, (b) improper use, including failure to follow
operating or maintenance instructions in, or environmental conditions
prescribed in, Canon's operator's manual or other documentation, (c)
installation or repair by other than service representatives qualified
by Canon who are acting in accordance with Canon's service bulletins,
or (d) use of supplies or parts (other than those distributed by Canon)
which damage the Printhead or cause abnormally frequent service calls
or service problems. Nor does this warranty extend to any Printhead on
which the original identification marks or serial numbers have been
defaced, removed, or altered.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL
INJURY OR PROPERTY DAMAGE (UNLESS CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF REVENUE OR
PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR
SUBSTITUTE EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE
CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY
THE USE, MISUSE OR INABILITY TO USE THE PRINTHEAD REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY
SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY SERVICE PROVIDER BE
GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRINTHEAD CAUSING THE
ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES
ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND
PROPERTY OF THE PURCHASER OR OTHERS ARISING OUT OF THE POSSESSION, USE,
MISUSE, OR INABILITY TO USE THE PRINTHEAD SOLD BY CANON NOT CAUSED
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THE PRINTHEAD AND STATES SUCH PURCHASER'S
EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
Defective parts must be returned to Canon or a Service Provider with
all necessary documentation and will become the property of Canon.
THIS WARRANTY APPLIES TO PRODUCTS SOLD AND USED IN THE U.S.A. AND CANADA ONLY.
CANON U.S.A., INC.
One Canon Plaza
Lake Success
New York 11042-1198
CANON CANADA, INC.
6390 Dixie Road
Mississauga, Ontario L5T 1P7
Canada
1Once the Head Lot Number under the “Status Print”
display has a last digit of “b” and higher letters in the alphabet,
this will signify that warranty coverage has lapsed.
Click Here to download the imagePROGRAF Large Format Printer Warranty Card.
